Shipping Information
Shipping Origin & Delivery Time
Orders are shipped from our fulfillment facilities in China.
Order Processing Time:
Orders are typically processed within 1–3 business days after payment is successfully completed. Processing time is separate from shipping/transit time.
Estimated Shipping Time:
• United States: 7–15 business days
• Canada: 8–18 business days
• United Kingdom: 7–15 business days
• Australia: 7–15 business days
• European countries: 7–18 business days
• Other international destinations: 10–20 business days
Please note that the delivery times above are estimates and may vary depending on the destination, carrier operations, customs clearance, local postal services, holidays, or other circumstances outside our control.
Shipping Rates
We offer the following shipping rates:
• Orders of $39.99 USD or more: Free Shipping
• Orders under $39.99 USD: $5.99 USD shipping fee
The applicable shipping charge will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available. Please allow some time for the carrier to update the tracking status after your order has been dispatched.
Shipping Destinations
We ship to the United States and a range of international destinations. Available shipping options for your location will be displayed during checkout.
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country or region. Where applicable, these charges are the responsibility of the recipient unless otherwise stated during checkout.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your shipping address, please contact us as soon as possible before the order is shipped. Once an order has been dispatched, we may not be able to change the delivery address.
Delivery Delays
Occasionally, shipments may experience delays due to customs processing, carrier disruptions, severe weather, holidays, or other circumstances beyond our reasonable control. If your order is significantly delayed, please contact our customer support team for assistance.
Company name：HONG KONG HUANG XIAN HUA INTERNATIONAL LIMITED
Address：FLAT/RM 1203 12/F TOWER 2 CHINA HONG KONGCITY 33 CANTON ROAD TST KL